These Terms and Conditions regulate the use of www.straptite.co.uk (the "Site"). By using the Site, you acknowledge that you have read and understood these Terms and Conditions and agree to abide by them.
All content published on the Site is the property of Reid Brothers INT UK LTD, including but not limited to images, text, logos, documents, and downloadable files that contribute to the Site's composition.
By creating an account on the Site, you agree to the following:
These Terms and Conditions govern the sale of goods available on the Site. Products available include security seals, stainless steel banding, steel banding, banding accessories, tools, and other miscellaneous products. We are legally obligated to supply goods that match the descriptions on the Site.
These Terms and Conditions apply to all goods displayed on the Site at the time of access, including those listed as out of stock. We provide accurate information and descriptions about our goods, but we cannot guarantee their accuracy. You purchase goods from the Site at your own risk.
We reserve the right to modify, reject, or cancel your order if necessary. If we cancel your order after processing payment, we will issue a refund for the amount paid. You are responsible for monitoring your payment instrument to verify receipt of any refund.
Prices shown on the Site are accurate at the time of entering into our system. We reserve the right to change prices at any time without notice.
Orders with a delivery address outside the UK may incur import duties and taxes, including VAT, which are levied once the delivery reaches your destination country. These charges must be borne by you. We recommend contacting your local customs office for information as customs policies vary by country.
Payment can be made by credit/debit card. Payment will be processed before goods are dispatched or services are provided.
If a price shown on the checkout page is incorrect, and we discover this before accepting the order, we are not obligated to sell the goods at that price. You confirm that the credit/debit card or PayPal account used is yours and that all cardholders are subject to validation checks by the card issuer. If the issuer of your payment card refuses or does not authorize payment, we will not be liable for any delays or non-delivery.
When purchasing goods from the Site, delivery will be made through either standard or pallet delivery. Delivery times may vary due to unforeseen circumstances and do not include weekends or holidays. You will be responsible for paying delivery charges in addition to the price of the goods.
For deliveries outside the UK, your purchase may incur import duties and taxes applied by the destination country. You are responsible for paying these duties and taxes. We recommend contacting your local customs office for information before making a purchase. We are not responsible for payment of duties or taxes and are not liable for any failure to pay them.
You must provide a complete and accurate delivery address, including the recipient's name. We are not liable for delivering goods to the wrong address or recipient due to inaccuracies or incompleteness in the information provided.
If you are a customer in the UK or EU, you have the right to cancel your purchase agreement with us within 14 days without giving notice. The cancellation period:
To exercise your cancellation right, inform us of your decision within the cancellation period via email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include your order number in your email.
If you cancel your agreement and goods have already been sent, return the goods to us as soon as possible after informing us. You will be responsible for the cost of return shipping. We are not responsible for any damage or loss that occurs to the goods before they are returned to us, including during transit.
We will reimburse you without delay and no later than 14 days after receiving the goods or proof of their return. If no goods were supplied, we will reimburse you no later than 14 days after we were informed of your cancellation decision.
The reimbursement will be made through the same payment method you used for the initial purchase, unless you agree to a different method. You will not incur any fees for the reimbursement.
This cancellation and reimbursement right is not limited by any return or refund policy we may have.
If the sale of goods act 1979, consumer rights act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these terms and conditions will not limit your legal rights and remedies under that legislation. These terms and conditions will be interpreted in accordance with the mandatory provisions of that legislation. If there is a conflict between these terms and conditions and the legislation, the mandatory provisions of the legislation will apply.
These terms and conditions are governed by the laws of Scotland.
These terms and conditions may be amended to maintain compliance with law and reflect changes to our site operations and user behavior. We will notify users of changes via email or by posting a notice on our site.
